Sampling System

 Article 0951

The new Sampling System is a way for Brand Ambassadors to attract new prospective customers by sharing samples for them to try. Specific products are chosen for this program and shipping is free.

Frequently Asked Questions

How does the Sampling System work?

Introduced at the 2019 Convention, the Sampling System gives Brand Ambassadors the opportunity to invite others to try Plexus products. Some of our most popular products are available through this program.  The Sampling System offers free shipping for the Sampling order, along with training support for Brand Ambassadors.

What’s the difference between the Sampling System and Trial Packs?

The Sampling System is a prospecting tool to introduce Plexus products to potential customers. It includes special branding for a new customer experience and a follow-up email to help the new customer start using their product samples. Sampling can be used as an introductory and closing sales tool.

The Sampling Packs are priced the same as the Trial Packs, but with slightly less PV. In exchange, you will receive the branding and convenience of the Sampling System, as well as free shipping for the potential customer. 

In contrast to Sampling Packs, Trial Packs are considered Convenience Packs (great for travel) and have regular product branding that is not necessarily geared toward new customers. Trial Packs typically have a shipping fee.

Trial Packs can be on Subscription Orders, whereas Sampling Packs cannot be placed on Subscription Orders. Sample Packs do not count as a new Customer purchase. 

What Sample Packs are available in the Sampling System and what are the prices?

The following Plexus Worldwide product is offered in the Sampling System, as a seven-day supply:

How do Brand Ambassadors or Customers access this program?

There are two ways to access the Sampling System:

1. Brand Ambassadors can log into the website and go to My Account.Look for the Sampling Link tab after the My Site tab.
2. A Brand Ambassador can send customers to their personal replicated Sampling Link, so the customer can purchase the Sampling Pack they prefer. When the customer clicks on Sampling Link, they can choose the SAMPLES tab (between Combos and Trial Packs) on the top menu (banner under Plexus logo) or scroll down past the Combo Packs to see the Sample Packs.

Once a Sample Pack is ordered, an automatic confirmation email will be sent to the purchaser, along with links to a landing page that offers more product information.

How do I gain the most benefit?

Refer to the training Plexus Worldwide offers by going to your Virtual Office Resource Library and finding the drop-down menu for the Sharing System. Your Sampling Report can also be found in your Virtual Office under Sampling (located under My Business). This report shows who is purchasing sample products from your replicated Plexus Sampling Link, allowing you to follow up directly with each person who orders and keep track of which products were purchased. As you follow-up, you can gain beneficial feedback from your prospective customer. 

Can I also add other products to a Sampling System order and still get Free Shipping?

No. Free Shipping only applies to the Sample Pack. Any other added items to the Sample Pack order will cancel the Free Shipping benefit.

Can Sample Packs be added to Subscription Orders?

Sample Packs cannot be added to Subscription items, as it is considered "promotional" items. However, Trial Packs can now be placed on Subscription orders, as long as they are ordered individually, and not ordered as part of the Sampling System.

Is ordering a Sample Pack the same as ordering a Welcome Pack when someone enrols as a new Brand Ambassador?

No. A Sample Pack is not the same as a Welcome Pack and will not provide the same savings to the new Brand Ambassador, or commission (to the Sponsor/upline) as a Welcome Pack.

Are Sample Packs eligible for refunds?

No. Sample Packs are considered "promotional" and are not eligible for refunds.

If I purchase a Sample Pack when I enrol to be a Brand Ambassador, do I get a Free Enrollment Code?

No. There are often free enrollment promotions to help new Brand Ambassadors enrol for free with the purchase of a Welcome Pack. However, since a Sample Pack is not the same as a Welcome Pack, purchasing one does not provide free enrollment.