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All About Incentive Codes

Incentive Codes

Plexus Brand Ambassadors can give funds to potential and current Customers/Brand Ambassadors by creating an Incentive Code through the Pay Portal (a.k.a., Hyperwallet or Plexus Wallet). 

Contact Customer Service if you have any questions.

 

Guidelines for Incentive Codes

The following important guidelines affect how Pay Portal Incentive Codes can be used.

Incentive Codes:

Must be used with the same currency they are given. (e.g. U.S. Customers cannot use Incentive Codes given by Canadian Brand Ambassadors, and vice versa.)

Can Cannot
  • Be used for Retail Customer sign ups.
  • Be used for monthly Subscription orders.
  • Be used one-time use only per code, even if the full balance is not used.
  • Be used for enrollment fee's (Annual Membership Fee).
  • Be used for Retail Customer sign ups.
  • Be combined with other Pay Portal (Plexus Wallet/Hyperwallet) funds, as a split payment. (Plexus Wallet option will be disabled when code is used.)
  • be used one-time use only per code, even if the full balance is not used.
  • Be combined with PayPal, as a split payment.
  • be used for discretionary orders, only.
  
  • Can be used on a Brand Ambassador Enrollment order only if additional products are ordered in addition to the Welcome Pack and Annual Membership Fee.
  

 

Steps for Using an Incentive Code

Recipients will receive a system-generated email notification when they've been given an Incentive Code. The email contains an Incentive Code number to be used when placing an order.  When placing an order on the website, the Recipient will:

Step Action
1.

Login or create an account at www.plexusworldwide.com.
2.

Shop for Plexus products.
3.

Once the chosen products are in the cart, click on Checkout.
4.

On the Payment section, look for the option for Plexus Wallet Incentive Code. (See below.)
5.

Type the received Incentive Code into this box.
6.

Select Apply.
7.

The discount will automatically be calculated in the Order Summary.

Valid codes will display a message, and the Order Summary will be updated with the amount shown as a payment. Continue through Checkout and place the order.

Reminders:

  • Only one Promo Code or Incentive Code can be added to an order. If an additional code is available for use, a separate order can be placed.
  • Incentive Codes must be used in one transaction. If the total amount of the Incentive is not used, the remainder will be credited back to the sender's Pay Portal account, and will no longer be available to the recipient. The sender will see the refunded amount appear as a credit on their Transaction History page in their Pay Portal.
  • It is not possible to split payments with multiple credit cards or other Hyperwallet funds, or with PayPal.
  • If the Incentive Code field is not appearing on the Checkout page, remove any Subscription items in the shopping cart and try again.

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