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Create Product Subscription

Product Subscription Orders

When Account Holders have a Subscription Order, it means their selected products are shipped automatically each month. Account holders can have multiple subscription orders. You can change your Subscription at any time in My Account

Items Not Eligible for Subscription

These items are not eligible for Subscription Order:

  • NFR (Not For Resale) products for International markets
  • Limited Time (limited time offer products can be added as a one-time subscription order, view article Product Subscription: One-Time Order) or Promotional items
  • Sampling System items (Trial Packs are eligible for Subscription orders, as long as they are not ordered through the Sampling System.)

 

Creating a Product Subscription

There are two ways to create a Product Subscription Order:

Option 1
  1. Click Shop on plexusworldwide.ca.
  2. Find desired product(s) and select Subscribe.
  3. Click Create a New Subscription. (Subscriptions process the day it's set on at 11:59PM EST)
  4. Select quantity.
  5. Click Add to Subscription.
  6. When ready to check out, select the shopping cart (top right)
Option 2
  1. Login to My Account on plexusworldwide.ca.
  2. Click on Subscriptions.
  3. Hover over desired product and click Add.
  4. Once all desired products are added to your cart, click Checkout.

*Important Note:

Account Holders setting up a new Subscription will have their first order ship immediately as a one-time order.  If you wish your first order to process as a Subscription order, set the date for the next business day. Doing this will allow you to qualify for any promotions associated with Subscription orders.  For more information on how to set your Subscription order for a later date, please see section below - 

 

 

Choosing a "Back-Up" or "Always-Ship" Subscription Order

Brand Ambassadors have the option to set their subscription to be a back-up order or an always-ship order. For more information view Back-Up vs Always-Ship Subscriptions.

 

Schedule a New Product Subscription to come later

If you want the Subscription order to come at a later date, follow these steps:

  1. Click Shop on plexusworldwide.ca.
  2. Find desired product(s) and select the Subscribe
  3. Click Create a New Subscription. (Subscriptions process the day it's set on at 11:59PM EST)
  4. Select quantity
  5. Click Add to Subscription.
  6. Once all desired products are added to your cart, hover over cart and click Checkout.
  7. Verify your Account, Shipping and Payment information.
  8. On the right side of the Checkout screen click the drop down for Items in Your Cart.
  9. Under Subscription click on Change Date.
  10. Select the date you would like your Subscription to process on and click Save Changes.
    Note: Subscription Orders can only be set to process between the 1st-28th of the month.
  11. Make sure your new date is reflected on the Cart page.
  12. Continue to Checkout as normal.

 

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