Brand Ambassadors with a subscription orders have two available shipping settings to give them greater flexibility: "Back-Up" (Shown as "Conditional" in My Account) or "Always-Ship" (shown as "Unconditional"). By changing the setting on a subscription order to Conditional or Unconditional, you decide how you want your subscription order to automatically ship.
Definition: Back-Up vs. Always-Ship
|Back-Up Subscription Order||
A subscription order set to Back-Up (Conditional) means:
|Always-Ship Subscription Order||
A subscription order set to Always-Ship (Unconditional) means:
Setting Subscription to Back-Up or Always-Ship
To set your subscription order to Back-Up or Always-Ship:
Sign into your Plexus account.
Under My Account, select My Subscriptions.
Find the subscription you’d like to change and select View & Edit.
Under Change Date: