Product Questions | General FAQs about Plexus Products

1. Go to https://plexusworldwide.ca/products.
2. Select the desired product from Shop.
3. Click Open Product Label Gallery. 
4. View Usage on Nutritional Label. 

1. Go to https://plexusworldwide.ca/products.
2. Select the desired product from Shop.
3. Click Open Product Label Gallery. 

The Product Attribute sheet lists the common allergen information and directions for all products. To access this information, click Product Attribute Sheet or Brand Ambassadors can access this tool through the below steps:

1. Login to the Plexus GO App.
2. Click Library.
3. Click Canada English.
4. Click Product Education.
5. Click Product Pricing where you will find the Product Attribute Sheet.

The health and nutraceutical industry use maltodextrin because it is 100% easily digestible carbohydrate, is naturally produced in the body, and is used in adult and sports nutrition products.

Our labels include all ingredients and sources as applicable on the labels, which ingredients are tested for identity, purity, strength, and composition. For those with concerns about maltodextrin, it is a starch and not a protein. Typically, the proteins that could cause an allergic reaction are not present in the finished product. The possibility of an allergic reaction is very small. However, we recommend that if you have an allergy to corn, please consult your physician prior to use. View What if I have a medical, injury, illness, pregnancy, nursing, or allergy concern about a Plexus® product or the ingredients? for more information.

Polydextrose is an ingredient in Slim Hunger Control for fibre and satiety (the feeling of fullness) and is considered to have prebiotic effects.*

We use a freeze-dried probiotic in our products, allowing benefits that do not require refrigeration. The CFU count is based on the reconstituted freeze-dried probiotics, not what was put in prior to freeze-drying; the potency and viability of all product strains are as indicated.

No. Plexus does not use artificial sweeteners like aspartame.

No. The citric acid in Slim and Slim Hunger Control is derived from starch fermented by micro-organisms that are commonly used in fermented food processes and are not in any way associated with pathogenic molds.

Vitamin D3 is a form of vitamin D called cholecalciferol and is identical to the form of vitamin D the human body produces naturally in the skin. Several of our products contain vitamin D3.

Copper is a key nutrient that the body needs to be healthy. Copper plays a key role in helping the body form collagen and is an integral component to help the mitochondria utilize oxygen for energy. There are approximately a dozen proteins that require copper for their function. It is found in all body tissues and plays a role in making red blood cells, maintaining nerve cells, and maintaining the immune system.*

Plexus probiotics help to reduce unwanted bacteria and support the growth of good probiotic bacteria in the gut. Some users may experience some gas or rumbling the first day or two from using a probiotic, but otherwise shouldn’t experience negative physical symptoms. Most users experience beneficial intestinal changes such as improved regularity and better overall feeling and gut health.

Of course, anyone who has an allergy, injury, illness, or other medical condition should always consult with a physician prior to taking Plexus products or starting any exercise regimen.

Plexus whey is sourced from cows fed a vegetarian diet, including grass.

Many of our products are vegetarian or vegan. We do not pay to certify, however, as we are subject to extensive requirements for global legal and regulatory agencies. The ingredients and claims are on the website, and we encourage you to review there.

Plexus formulates with non-GMO ingredients whenever possible. Our product labels and website state which products are non-GMO, and we provide all documentation necessary for our labels to make that claim. Plexus does not pay an outside agency to certify non-GMO, since we already work with legal and regulatory agencies globally.

All of our packaging bottles, caps and bags are made from synthetic materials and are BPA free.  Parabens, or esters of para-hydroxybenzoic acid, are preservatives that are sometimes used in food and cosmetic formulations. Plexus Worldwide products are not formulated with parabens and thus do not contain parabens.

At Plexus, we strive to be as natural as possible and formulate high quality products that deliver results. Each product is formulated to deliver a specific benefit and to meet the regulations of the countries in which we market them. Certain proprietary details of Plexus internal business decisions are kept confidential in order to remain competitive. For those interested in more information on our products and why they’re formulated as they are, there’s a wealth of additional information available in the Help Center product articles (at helpcenter.plexusworldwide.com) and our Virtual Office shareables (Virtual Office > Sharing Plexus > Tools).

The ascorbic acid (vitamin C) is scientifically formulated (not from fruit). Anyone with allergy concerns should consult their physician prior to taking Plexus products.

Citric acid in Plexus products is derived from starch fermented by micro-organisms (not fruit), which produce citric acid. Anyone with allergy concerns should consult their physician prior to taking Plexus products.

• "Consult a healthcare practitioner for prolonged use or for use beyond 4 weeks" or
• "Consult a physician if you take Bio Cleanse for more than 7 days"?

With respect to Canadian products specifically, many of our products are regulated as Natural Health Products in Canada, which are treated similarly to OTC-drugs by Health Canada. As such, much of the label text is required by the Non-Prescription and Natural Health Products Directorate (NNHPD) in order for the product to be registered and legally sold. We carefully adhere to Health Canada’s specific labeling requirements.

Plexus Worldwide complies with governmental regulations in each country in which we operate. The vast majority of warnings on products labels are included because they are specifically required by regulatory agencies. We pride ourselves on meeting or exceeding all regulatory standards and guidelines for product safety and efficacy. Additional warnings may be included on the label to help clarify dose, use, and potential concerns while using a product.

As a company, we design all of our products with safety, efficacy, and quality as our highest priority. With any health supplement, you should always consult your physician prior to use to ensure it fits with your unique health situation.

Plexus manufactures in such a way that our products are NOT subject to cross-contamination from other ingredients such as gluten, nuts, dairy, or shellfish. However, some products are manufactured in a plant that may have those ingredients in storage (as raw materials).

Plexus products are designed by industry and nutritional experts, including Ph.D.'s and our Scientific Advisory Board and researchers. Each ingredient is reviewed for safety and efficacy.

Plexus products are manufactured in cGMP and FDA inspected manufacturing plants, and we hold these plants accountable to our strict QA standards.

Each ingredient is tested for potency and purity to our standards before use. We test during manufacturing to ensure consistency, and we test at the end of manufacturing to ensure we meet label claims. This includes testing for heavy metals, which is routine for all Plexus products and raw materials prior to release, per federal regulations.

At Plexus, your wellness is important to us and we’re committed to helping people lead happy, healthy lives. However, we cannot give medical advice. It’s very important to discuss this topic with your medical professional, since everyone’s health history and needs are different. Anyone who has an allergy, injury, illness, or other medical condition should always consult with a physician prior to taking Plexus products or starting any exercise regimen. The same is true for anyone who is taking prescription medications, pregnant, or nursing. You should also read and follow any instructions and warnings provided with our products.

We suggest showing the Plexus product label to your medical professional. This will allow you and your doctor to agree on the best approach for your specific case.

As a necessary step to protect our brand, we’re unable to provide details of smaller quantity ingredients or their amounts, as these are part of our proprietary blend. Rest assured, our labels provide thorough product information to keep our consumers as informed as possible. Extensive quality control measures are in place to ensure the highest-quality products. Plexus also partners with the best scientists to research our ingredients and to ensure the efficacy of our products. By showing our labels to your medical professional, they can help ensure your needs are met and Natural Health Products are consumed as safely and effectively as possible.

• Fruit extracts: These are derived from various fruits and are used to add fruity flavours to foods.
• Herb extracts: These are derived from herbs and spices and are used to add savoury or spicy flavours to foods.
• Vanilla extract: This is derived from vanilla beans and is used to add a sweet and aromatic flavour to foods.
• Cocoa powder: This is derived from roasted cocoa beans and is used to add a greater chocolate flavour to foods.
• Citrus extracts: These are derived from citrus fruits like lemons and oranges and are used to add a tangy flavour to foods.