Facial cleansing is often underrated, treated as a quick rinse or a way to remove makeup and dirt. But what you use in this first step has a lasting impact on your skin’s overall health and resilience. Traditional formulas can strip the skin, acting as a harsh reset that disrupts the microbiome and leaves it more vulnerable to dehydration and irritation. Over time, that daily stress can compound, accelerating visible signs of aging and undermining the rest of your skincare routine.
When done right, cleansing does more than remove impurities — it sets the stage for a healthier complexion. A supportive cleanser reinforces the skin’s natural defenses and helps the products that follow absorb more effectively. That’s why a modern approach that respects the skin barrier and builds a strong foundation for healthy looking skin is essential.
This product is also a part of the Plexus® Skin Health Combo!
Product At A Glance
| View Product in Store |
| Product Information Sheet |
| Use With Other Plexus Products: Fresh Face is designed to work seamlessly with the rest of the Plexus Skin Health Combo — as well as our Skin Health Line add-ons — and is compatible with all other Plexus products. |
| How To Use: Wet face, neck, and eye area. Add a nickel-sized amount onto fingertips, gently massage into skin using a circular motion. Rinse thoroughly. |
| Pro Tip: Avoid high heat. Before applying, use lukewarm water to wet your face, as hot water can strip away natural oils and dry out skin. |
| Best Time To Use: Use in the morning and the evening. |
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Dermatologist tested, non-comedogenic, cruelty-free*, non-GMO, hypoallergenic, and free from fragrances, harsh surfactants, phthalates, parabens, and other potentially irritating ingredients, including SLS and SLES. *Finished product not tested on animals. |
| Available Markets: Canada, United States, Australia (Not for Resale), and New Zealand (Not for Resale). |
Who should use Fresh Face?
Fresh Face is the ideal choice for anyone looking to elevate daily cleansing into a skin-nurturing ritual. This pH-balanced gel cleanser does more than lift away residue — it supports your skin’s vital functions while respecting its delicate microbiome.
Powered by ATP-boosting ribose and multi-dimensional hyaluronic acid, it replenishes essential hydration as it gently removes impurities. Advanced ceramides, niacinamide, and hibiscus extract work together to strengthen the skin’s natural moisture barrier. The result? A cleansed, refreshed, and hydrated complexion, perfectly primed for the rest of your routine.
Did you know?
- Over-cleansing can cause oiliness. Stripping skin with aggressive products can trigger excess sebum production. Maintaining pH balance helps avoid this common rebound effect.1
- Facial skin is exposed to dozens of pollutants daily, including UV rays, car exhaust, smog, and blue light – cleansing is crucial to remove these invisible stressors.2
- The “glow” is real thanks to light reflection. Smooth, hydrated facial skin reflects light better, which is why moisturized skin appears more radiant and healthier.3
- The average person sheds approximately 30,000 to 40,000 skin cells per minute. Cleansing helps clear the dead cells from your face before they build up and dull your glow.4
Sources:
1. Du Y, Li X, Zhao S, Zheng X, Zhu W, Zhang J, Meng H, Dong Y. Impact of skin sensitivity mechanisms on sebum secretion: Management strategies for oily sensitive skin. J Dermatol Sci Cosmet Technol. Published 2024.
2. Araviiskaia E, Berardesca E, Bieber T, Gontijo G, Sanchez Viera M, Marrot L, Chuberre B, Dreno B. The impact of airborne pollution on skin. J Eur Acad Dermatol Venereol. 2019 Aug;33(8):1496-1505. doi: 10.1111/jdv.15583. Epub 2019 Apr 26. PMID: 30897234; PMCID: PMC6766865.
3. Jiang ZX, DeLaCruz J. Appearance benefits of skin moisturization. Skin Res Technol. 2011 Feb;17(1):51-5. doi: 10.1111/j.1600-0846.2010.00462.x. Epub 2010 Aug 16. PMID: 20923460.
4. Cleveland Clinic. Published 2021.
Key Benefits and Features
Key Benefits
- Gently, yet effectively removes makeup, oil, and impurities – without stripping or drying – while maintaining skin's natural pH levels for microbiome balance.
- Delivers multi-dimensional hydration, enhancing skin resilience and suppleness.
- Revives tired cells and boosts radiance, promoting a refreshed, luminous look.
- Strengthens skin's protective barrier to preserve long-lasting moisture and softness while antioxidants help defend against visible damage caused by environmental stressors.
- Clears away surface buildup to enhance absorption, optimizing the efficacy of the entire Plexus Skin Health Combo.
Key Features
- Formulated with botanicals and humectants to gently cleanse while maintaining moisture.
- Harnesses hydrating hibiscus to immediately combat dryness that disrupts vital skin functions, helping restore dull skin to a smooth and supple-looking state.
- Delivers dragon fruit's radiance-boosting antioxidants while natural prebiotics nourish friendly bacteria for balanced-looking skin.
- Gentle enough for twice-daily use without causing irritation or dryness.
- Kind-to-Biome certified formula undergoes rigorous testing to maintain healthy skin microbiome balance — supporting beneficial bacteria, discouraging problematic microbes, and preserving essential microbial diversity.
- Dermatologist tested for gentleness and suitable for all skin types.
- Non-comedogenic formula doesn't clog pores for clear, breathable skin.
- Cruelty-free*, non-GMO, hypoallergenic, and free from fragrances, harsh surfactants, phthalates, parabens, and other potentially irritating ingredients, including SLS and SLES.
*Finished product not tested on animals
Key Ingredients
- Ceramide complex: Essential skin-identical lipids that help strengthen and protect the natural moisture barrier, preventing hydration loss while supporting skin health.
- Hibiscus extract: A drought-defense botanical that prevents cells from shrinking due to dryness, helping preserve vital skin functions while delivering continuous hydration that helps reverse dullness and restore the appearance of smoothness and suppleness.
- Hylocereus undatus (dragon) fruit: An antioxidant-rich extract with natural prebiotic properties that helps shield against visible damage caused by environmental factors while feeding beneficial bacteria, supporting a balanced skin microbiome.
- Lavender oil: A naturally soothing botanical that helps calm skin while providing a subtle, natural scent.
- Multi-dimensional hyaluronic acid complex: Immediate plumping and long-lasting hydration are delivered through four forms of hyaluronic acid — Sodium Hyaluronate, Sodium Acetylated Hyaluronate, Hydrolyzed Sodium Hyaluronate, and Sodium Hyaluronate Crosspolymer — each working at different depths within the skin.
- Niacinamide: A powerhouse form of Vitamin B3 that supports barrier function, improves skin tone, and enhances overall skin health and radiance.
- Ribose: A naturally occurring sugar molecule that helps energize skin cells by supporting ATP (cellular energy) production, promoting the appearance of fresh, firm, and revitalized skin.
Using Fresh Face
Here are commonly asked questions about how best to use and experience Fresh Face:
| Question | Answer | |
| Should I wash with hot water? | Avoid high heat. Before applying, use lukewarm water to wet your face, as hot water can strip away natural oils and dry out skin. | |
| Is Fresh Face suitable for all skin types? | Yes! Our formulations are designed to be gentle, effective, and non-irritating for all skin types. | |
| Can I use Fresh Face with my other Plexus products? | Yes! Fresh Face is designed to work seamlessly with the rest of the Plexus Skin Health Combo, as well as our Skin Health Line add-ons, and is compatible with all Plexus products. | |
| Can I use other skincare products with Fresh Face? | Yes, but keep in mind that Fresh Face is carefully formulated to enhance the benefits of the Plexus Skin Health Combo. Using it alongside certain other products or ingredients may limit its full effectiveness. | |
| How should I store Fresh Face? | Keep in a cool, dry place away from direct sunlight to maintain potency and texture. | |
About the Formula
Here are commonly asked questions about the formula for Fresh Face:
| Question | Answer |
| What does Kind-to-Biome certified mean? | To earn the Kind-to-Biome quality mark, products go through careful testing to make sure that the product is gentle on your skin’s natural microbiome – the community of good bacteria that helps keep your skin healthy and protected. |
| Can I use Fresh Face with my medication? | Fresh Face is formulated with gentle, pH-balanced, skin-loving ingredients — but it’s always a good idea to speak with your healthcare provider or pharmacist before introducing new skincare products. They can help ensure that the products are a good fit for your unique needs and any treatments you're currently using. |
| Does Fresh Face contain fragrance? | No, it does not. Fresh Face contains natural botanicals, such as lavender extract, which provide a soothing scent. This is different from having added fragrance. |
Manufacturing, Health, and Ingredients FAQs
The following are frequently asked questions and answers related to manufacturing, health, and ingredients:
| When It Comes To: | The Facts Are: |
| Using beyond the expiration date |
Plexus recommends products be used within the expiration date for best efficacy. Although products can be safely applied past the expiration date, it’s possible concentration of vitamins, minerals, and nutrients may diminish over time. |
| Product safety |
Plexus meets or exceeds all regulatory standards and guidelines for product safety and efficacy. Plexus also takes great care in the manufacturing process to prevent allergen cross-contamination. View What steps does Plexus take to prevent allergen cross-contamination in the manufacturing process? |
| Medical concerns |
Anyone who has an allergy, injury, illness, or other medical condition should always consult with a physician prior to taking Plexus products or starting any skincare regimen. Also consult with your physician if you have questions or concerns with medication interactions. View What if I have a medical, injury, illness, pregnancy, nursing, or allergy concern about a Plexus® product or the ingredients? |
| Is Fresh Face safe for pregnant or nursing women? | As with any new skincare product, we recommend consulting with your healthcare provider before starting use during pregnancy or while nursing. They can provide personalized advice to ensure the products are safe for you and your baby. |
| Location of lot number & expiration date | Lot numbers and expiration dates are printed on the bottom of each box and the base of the product inside. For tubes, the lot number appears on the crimped edge. |
| Age recommendation | Adults 18+ |
| Allergy concerns | Fresh Face is hypoallergenic, meaning it’s formulated without common allergens; however, individual sensitivities may still occur. |